Business & Professional Services brings practical insight to firms that sell expertise. We cover consulting and technology services from the inside out. Learn how advisory practices win and keep clients. See how IT and managed service providers scale their delivery. We also explore pricing, operations, and growth for professional firms. Expect strategy breakdowns, service-model comparisons, and sharp commentary from our Beta column. Founders, partners, and operators will find fewer buzzwords here and more of what actually works.
Last spring, a managing partner at a 28 person accounting firm slid three proposals across a conference table toward me…
Alex Carter
Oct 8
Alex Carter covers consulting, marketing, IT, HR, staffing and accounting for growing service businesses and how they actually run.
Every few weeks, a founder sits across from us and says the same sentence: “I think we need a…
Alex Carter
Oct 8
A few years ago I sat through a quarterly business review that taught me more about KPI examples than any…
Alex Carter
Oct 8
Twenty minutes into almost every engagement, a client tells me the same thing. “We have standard operating procedures for that.”…
Alex Carter
Oct 8
Knowing how to write a business proposal is not the same as knowing how to get one signed, and I…
Alex Carter
Oct 8
Almost every owner who asks me about small business growth strategies in a first coaching session says some version of…
Alex Carter
Oct 8
Comprehensive accounting services should do more than record what already happened. Instead, they should actively shape where your business goes…
Alex Carter
Sep 21
Managing recurring tickets is one of the most persistent operational challenges in modern IT services. I still remember the ticket…
Alex Carter
Sep 21
I have spent the better part of my career sitting across the table from consulting firm founders and operations leads.…
Alex Carter
Sep 21
Every January, I sit in the same meeting to review our staffing and workforce planning. At first, the headcount plan…
Alex Carter
Sep 21
