Business & Professional Services brings practical insight to firms that sell expertise. We cover consulting and technology services from the inside out. Learn how advisory practices win and keep clients. See how IT and managed service providers scale their delivery. We also explore pricing, operations, and growth for professional firms. Expect strategy breakdowns, service-model comparisons, and sharp commentary from our Beta column. Founders, partners, and operators will find fewer buzzwords here and more of what actually works.
Comprehensive accounting services should do more than record what already happened. They should actively shape where your business goes next.…
Alex Carter Sep 21 
Alex Carter covers consulting, marketing, IT, HR, staffing and accounting for growing service businesses and how they actually run.
Managing recurring tickets is one of the most persistent operational challenges in modern IT services. I still remember the ticket…
Alex Carter Sep 21 
I have spent the better part of my career sitting across the table from consulting firm founders and operations leads.…
Alex Carter Sep 21 
Every January, I sit in the same meeting to review our staffing and workforce planning. The headcount plan looks clean.…
Alex Carter Sep 21 
I have never met a kid who said they wanted to grow up and run operations. Nobody stands up at…
Alex Carter Sep 21 
Every agency search ends the same way. The deck looks great. The chemistry meeting goes well. Everybody shakes hands over…
Alex Carter Sep 21 
Every new quarter, founders and operators face the same frustrating breakdown. A general business strategy crafted with enthusiasm in January…
Alex Carter Sep 21 